FAQ

During the development of SolMate, we paid particular attention to the simple and self-explanatory installation of the individual components (panels and storage unit). SolMate works very efficiently and maintenance-free for up to 30 years. There is currently no comparable system on the market, which manages to combine all these features.

No! SolMate is the only storage system on the market which can measure the power consumption through the power socket. Therefore SolMate can be installed by any solar pioneer within 30-50 minutes. Simply plug & play!

The registration may depend on your energy supplier. Basically our systems are not subject to approval and a simple registration form has to be accepted by every network operator.

Yes. In Austria for example, SolMate falls with a feed-in power of 500 watts under the so-called small-generation plants. Hence, there is no reason against the connection to the home network from a regulatory point of view, depending on your country.

Unlike the lithium-cobalt dioxide accumulators known from smartphones, our lithium iron phosphate accumulators have the advantage of being extremely durable and much more insensitive to temperature. A long lifetime is thus guaranteed even in outdoor use.

We can reassure you, there is no risk of fire whatsoever. Due to the solid electrolyte and the cell chemistry, the LiFePO4 cells within SolMate are considered intrinsically safe. Meaning, thermal runaway and membrane fusion as can occur in lithium-ion batteries in electric cars is excluded. Thermal overload of the houses electrical circuit due to the additional supply is prevented by the intelligent feed-in management of SolMate. If a high electrical load (> 3000 W) is detected, SolMate will no longer feed electricity to the household for safety reasons.

During operation, there are no additional costs. The device is thus maintenance-free.

Of course, we will provide the smartphone app free of charge.

Yes. SolMate has a built-in power outlet, which can be used for emergency power supply. If there is a blackout, you can switch to off-grid mode and continue to supply the most important consumers within your home with electricity.

When you disconnect your SolMate or LightMate from your household socket, there is no voltage present. The built-in inverters have integrated safety measures that ensure that voltage is only present when a mains supply is detected. If no mains supply is detected, the voltage at the plug is switched off in less than 200 milliseconds.

Yes. The built-in socket can be used to set up a stand-alone grid. If you have e.g. a garden, lake or mountain hut, where you only need electricity for a few days each year, SolMates off-grid mode is perfect for you.

No. For safety reasons, SolMate disconnects automatically from the grid if a blackout occurs. In this case, you can switch to off-grid mode and continue to supply the most important consumers within your home with electricity.

Yes, that is of course possible! In our online shop you will find the naked version of our SolMate (without panels). All necessary cables and adapters are included in the package to connect existing standard panels to the storage system.

You can read the most important data on the device directly, all other information are shown on your smartphone app.

During the mining of the raw materials and the production of the batteries, energy is needed. The energy, which is needed during the production process, however, represents only a fraction of what is later used through the storage. The positive effect of using renewable energies and storing them in the battery, therefore outweighs significantly. Furthermore, our lithium-iron-phosphate technology does not use any cobalt, which is very problematic to win in the first place.